Ridoza - Contact Information

Version 1.0 - In effect since August 17, 2026

Business

Legal entity: DIAMOND ECOM LLP
Trading name: Ridoza
Registered office: Office 4, 219 Kensington High Street, London, W8 6BD, United Kingdom
Website: ridoza.store

Email and phone

support@ridoza.store
+1 (559) 291-2377

Support hours

Monday to Friday, 9:00 AM to 5:00 PM Eastern Time, excluding US federal holidays. Our target response time is within 24 hours during support hours.

Contact form

ridoza.store/pages/contact

Fulfillment and authorized returns

SHIPHYPE, 19034 S Vermont Ave, Gardena, CA 90248, United States

This is a fulfillment and returns facility, not a walk-in retail location. It does not accept unannounced returns. Contact Ridoza first for authorization, lithium-battery instructions, and the correct prepaid label.